Shipping policy
Welcome to Brilto. We are committed to delivering premium wallets and accessories quickly, securely, and reliably across the United States. Please review our shipping policy before placing your order.
Order Processing
- All orders are processed within 1–2 business days (Monday through Friday, excluding weekends and public holidays).
- Once your order has been processed and shipped, you will receive a confirmation email with your tracking number.
Shipping Time
We currently ship throughout the United States.
- Standard Shipping: 5–8 Business Days
- Express Shipping (where available): 2–4 Business Days
Delivery times are estimated and may vary due to weather conditions, holidays, carrier delays, or other unforeseen circumstances.
Shipping Costs
- Free Standard Shipping on all U.S. orders.
- Expedited shipping options and applicable charges, if available, will be displayed during checkout.
Order Tracking
As soon as your order is shipped, you will receive an email containing your tracking information. You can use this tracking number to monitor your shipment until it arrives.
Shipping Address
Please ensure that your shipping address is accurate and complete before placing your order. Brilto is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost during transit or arrives damaged, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Delivery Delays
Although we strive to deliver every order on time, unexpected delays caused by severe weather, carrier disruptions, peak shopping seasons, or other factors beyond our control may occasionally occur.
International Shipping
At this time, Brilto ships only within the United States. We look forward to expanding our shipping destinations in the future.
Contact Us
If you have any questions regarding shipping or your order, our customer support team is always happy to assist you. We are committed to providing a smooth and reliable shopping experience from checkout to delivery.
Thank you for choosing Brilto. We appreciate your trust and look forward to helping you carry your essentials in style with our premium wallet collection.